Slack is a high-functioning communication service. This service is free, but it operates as if it isn’t because it comes with so many features that allow you to optimize communication within your organization. You can access this service online by their website or in your app store. This tool is very useful to an arts organization because discussions/discussion topics are able to be separated and organized in a sections called Channels, and it provides you with the ability have open discussions in each of these channels. If you want to direct message someone, you can do that as well or you can make a group message! What makes this unique is the many ways you can customize and add different apps. You can add apps like Twitter, Dropbox, and Google calendar and drive. Having your files and/or events synced to this service makes your communication even more efficient. Now, customize your notifications to only be at certain times, appear on your desktop, for you to be notified if a certain word is mentioned in a post.
I am a part-time tech intern for Christ Chapel Media Ministry in Woodbridge, Virginia. We use Slack for intercommunication. Information such as monthly trainings are discussed, as well as call times, productions schedules, and attendance. It definitely makes communication smoother (especially with the help of the direct messaging and virtually instant notifications). Since we are working with staff, volunteers, and students; and with files, PDFs, and other sheets – emailing may suffice, but it would not be optimal.
It is important for the arts to be able to be organized and communicate efficiently because of our fast-paced, time-crunching environment. I believe Slack is a useful tool for arts organizations be able to execute communication properly.