Tag Archives: arts technology


What is Headout?

Founded in 2015, Headout serves as a mobile marketplace that aggregates third-party activities, tours and tickets for tourists and locals. [1] They operate by partnering with event organizers, cruises, music shows, theatres, etc, and selling it to a broad audience of experience enthusiasts.[2]

For the audience, Headout is a tool which everyone can uses, but for the arts organizations, it’s more like a partner, a third party. Arts organizations can sell a portion of its tickets to a vendor like Headout, and then Headout sells them to the audience.

Why Headout?

Headout can help arts organizations sells more tickets and reach new audiences. Also, through Headout reporting, arts organization will learn what sources bring in the most sales for their event, arts organizations will know where they should save money and where they should double-down.

How Headout works for arts organizations?


Headout can promote events to help organizations sell more tickets. Gaining more attentions in search engines, there has been a lot of promotions on ticket prices and track the performance of the events. When organizations create events, Headout makes the event readable on their website and to make their events listing easier to find and promote.


Headout optimizes for search and simplifies the ticketing process. They made good design for the checkout flow of a theatre event booking app, essentially focusing on the seat map selection flow.

For example, If users open the app and choose a location, for example New York, they will find many Broadway shows. Many classic shows such as The Phantom of the Opera, The Lion King, Chicago, The Aladdin are sold on Headout at very cheap and attractive prices. The museums will also push it in the interface including some famous city attractions such as the MET. Obviously, Headout’s competitive pricing helps arts organizations attract more audiences and sell more tickets. 

[1] https://golden.com/wiki/Headout

[2] https://uxdesign.cc/entire-checkout-flow-of-a-theatre-event-booking-with-headout-pwa-1c7ae2fd67f

Volunteer Management with VSys Live

VSys Live is a customizable browser-based portal that allows volunteers within an organization to complete everyday tasks. It is one of multiple components of the VSys Family created by Bespoke Software. Other members of this family include VSys One, a windows-based application that allows administrators to control and track volunteer activities on VSys Live and VSys Anywhere, a browser-based version of VSys One.

With VSys Live, volunteers are able to sign up for shifts and opportunities, check in and out of their shifts, enter hours, upload photos and documents, complete online training, run reports of their hours, schedules, accrued travel expenses and much more.

Because this tool allows volunteers to complete so many tasks on their own, administrators are relieved of these duties and are able to focus on other tasks within the organization. This increases productivity and growth within the organization as a whole.

So how does VSys Live actually work? When organizations inquire about the software on the VSys One website, the first step is to schedule a demonstration by completing an online form or calling a phone number to Bespoke Software. Pricing quotes are not available on the site since every organization’s needs will be different and dependent on the necessary features of their particular portal. VSys will work with each organization to build and customize their VSys Live portal based on their specific needs.

Morgan Johnson. “Screenshot of VSys Live Homepage, Smithsonian.” February 13, 2020.

When the site is finally live, ready to use and volunteer accounts have been created through VSys One or VSys Anywhere, volunteers will sign-in with their credentials and their organization’s Vsys Live homepage will greet them with a few key icons. These icons include a button to Check In/Out, a button to Report Past Hours and a Calendar view of their activities for the current month. Across the top of the page are multiple drop-down menus that include My Info, Check-In/Out, Find Opportunities, Online Trainings and Documents. The Find Opportunities tab is one of the most important functions for users since this allows them to sign up for different shifts and events throughout the organization.

VSys Live and the remaining VSys Family are all powerful tools that tremendously benefit organizations with a large number of volunteers. Putting more control into the volunteers’ hands allows administrators to put more focus into other areas within the organization.  This is extremely helpful and important to the organization’s pursuit of fulfilling its mission.

Websites about the User Experience

User experience (abbreviated as UX) is how a person feels when interfacing with a system. The system could be a website, a web application or desktop software and, in modern contexts, is generally denoted by some form of human-computer interaction (HCI). I listed 7 webs from the article “What is User Experience Design? Overview, Tools, and Resources.” (Smashing Magazine. 5 October 2010.), and I also found another web of UX named UX collective which one  becoming increasingly popular, and with that comes a lot of clutter, noise, and disorientation. 

Should Mobile Devices be used in the Arts?

Today, mobile devices are prevalent in all aspects of society, and in many artistic fields, one question continues to be asked, “Should mobile devices be used in the arts?”. The answer is it depends on the type of arts organization in question. Many organizations walk a fine line in between those who want mobile devices to be integrated into the arts and those who do not, and often struggle with keeping both sides happy. However, that is not to say that organizations should be forced to choose one side or another; they must simply communicate their stances to their patrons.

Using Technology as an Arts Manager

According to the NEA, 118M Americans use technology to interact with the arts.  Arts managers in the field have confirmed that it plays an important part in how patrons find events, engage and give feedback on programming, donate money, and consume marketing materials.  Technology also gives many the chance to create and share art online, something which many arts managers claim is trivializing “serious” art.  Despite this, there is a upwards trend in galleries exhibiting artists who work solely in technological media such as VR and use social media as the main channel for their work.


Kickstarter is a website that offers a platform for product crowdfunding. It provides people who work on artistic projects with crowdfunding opportunity to increase their funding budget. Artists and designers give funders rewards in the form of unique experiences or products. Kickstarter is the crowdfunding tool that bypasses the traditional investment process and establishes the general and public platform to raise small amounts of funds. Crowdfunding is the action that artists and designers use to promote their projects, program contents, original designs, and creative works to the public as well as to achieve their works by raising funds via the internet. In other words, it offers a platform for artists to display their products to the world, and to bring people together to support the works. People who are willing to support, participate and make purchases can help making the project successful as they would help artists with their budget. Setting a goal and collecting fundraising in advance can help artists and designers start their projects.

Continue reading Kickstarter:Crowdfunding

New Challenge in Adopting Digital Technology

Nowadays, digital technology is being used in the field of arts, and a lot of surveys show that arts organization believed that digital technologies are critical to all aspects of their works. However, according to a survey about technology use of arts organizations funded by National Endowment for the Arts, arts organizations are facing new challenges in adopting digital technologies, and most of the surveyed organizations are concerned about the balance among staff capacity, expertise, and funding. In addition, latest findings of the fourth Digital Culture survey stated that a lack of funding and staff time were barriers to their digital development.

Continue reading New Challenge in Adopting Digital Technology

Teens and Arts Organizations (Info-graphic)

Arts organizations are constantly trying to expand their audiences in order to promote their performances and initiatives. Many arts organizations rely on the donations of older generations, but struggle to develop relationships with younger demographics. So how can Arts organizations reach this demographic in order to continue fulfilling their mission?

See the infographic!


The Future of Technology in The Arts

The technological tools of today’s arts organizations give them the freedom to mobilize and connect broadly. These tools help create an audience that these organizations probably would not have reached before. Allowing any arts organization to promote, accept donations, and overall awareness of the organization and its work. However, how much are arts organizations implementing technology? Studies show that most art organizations are not, able to financially, dedicating staff and time to quality use and implementation of technology. What allows them to grow, is difficult to maintain.  Continue reading The Future of Technology in The Arts